Refund & Cancellation Policy
This policy applies to your Unlockly subscription of ₹3,000 / month.
1. No refunds
Subscription fees are non-refundable. This includes partially used months, unused time and any time your bot was not in use.
2. Cancel anytime
- You can cancel at any time by messaging us on Telegram at @tele_bot_creator.
- If you cancel before the end of your paid period, your bot keeps working as normal until that period ends.
- You won't be charged again after you cancel.
- There are no cancellation fees and no lock-in period.
3. After your paid period ends
- Your bot stops responding to buyers.
- Your store data is kept for 90 days. If you subscribe again within that time, your store is restored as it was.
- After 90 days, your store data is permanently deleted.
4. Missed payments
If a payment is missed, your bot keeps running for a 3-day grace period. After that it is paused, and your data is handled as described in section 3.
5. Refunds to your own buyers
This policy covers only your subscription with us. Refunds to the buyers of your store are between you and your buyers. The bot's order tools let you refund an order and revoke its access, but the money itself is returned through your own payment gateway account.
6. Contact
Questions about this policy: @tele_bot_creator. See also our Terms & Conditions.